Author: Zeb Reyaz

Event Industry’s best CRM just got better!

Best-Event-CRM

Dryfta event platform’s CRM was already the best event CRM in the event industry to manage your contacts, their information, along with email templates, documents management, reports and other features. Now we just made it a lot better!

We’ve heard from our customers that they would like to be able to edit information of multiple contacts at once and also be able to search contacts using custom filtering. So we listened to them and have added these features as part of today’s platform updates.

You shall now be able to do the following with your Dryfta Event CRM:

  • Edit information of multiple contacts at once
  • Change Deal stage and Lifecycle stage status of multiple contacts
  • Enable public profiles of multiple contacts
  • Assign/Unassign multiple roles to contacts in a single click
  • Update details of the contacts’ custom fields
  • Send login credentials to multiple contacts
  • Select contacts and send email to all of them in one go
  • Search contacts by any field or a combination of multiple fields
  • Save searches so you can easily access them for future use

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Cart Abandonment Notifications for Incomplete Ticket Purchase

Abandoned cart orders occur pretty frequently on a busy event website. Often, potential customers begin filling out their checkout form, only to leave and never return. Knowing about these users, why did they abandoned the cart and then targeting these abandoned cart orders can boost ticket sales.

Cart abandonment notification tool

This feature lets you send an automated email to ticket and membership buyers who have begun creating an order on your event ticketing website built using Dryfta event platform, but haven’t completed it for whatever reason.

The email will act as an enticement inviting the buyer to come back to the event website to complete their order.

As long as the customer’s email address was entered into the website (either by them logging in or registering on your event website while browsing), the Abandoned Carts Notification feature will be able to send them a message, and also notify the admin.

You can also customize the Abandoned Cart email which is sent to the buyer when he/she abandons the cart. To customize, go to Email Broadcast > Notifications and click on Abandoned Cart Notification Email to edit it.

Here’re some fabulous Abandoned Cart Email templates you can take a cue from. The more enticing and personalized your email will be, the higher would be the sales conversion.

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Take a backup of your event data

We recently introduced a Backup tool which lets event organizers download the backup of their latest data including contacts, attendees, orders, payments received, expenses, abstracts submitted (with reviews), program sessions, sponsors, exhibitors and all other important data sets.

Event Data Backup

This will ensure our customers have a copy of their data at all the times. This also makes our customers feel more secure and in control of their event data.
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Why your Product never seems good enough

Level zero

Hi. This is your Chief Happiness Officer.

I’m very delighted to see 100s of users using Dryfta to manage their events 3 months after our private beta release. I take this oppurtunity to thank our founding customers especially my team for clinging to this vision of having an all-inclusive event management platform for event organizers and delivering on our promises.

Speaking of my vision, the platform still has a long way to go.As a product manager, you’re never satisfied with the work you have done and you have this forever longing for perfection and completeness in your product. To be honest, we’re still at level Zero. I can write a long list of features/tools which need to be implemented before it can be what I have envisioned.

Andrew Chen has written a nice post on this beautiful experience: Why your product will never seem like it’s good enough

Sell Event Memberships with Access Control

Sell event memberships

Organizing a yearly event and have regular attendees who flock to your event every year? Well, it’s time to give them better reasons to become a regular participants. Start selling event memberships and give your members access to premium content and discounts on tickets. Here’s how.
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Why is Dryfta priced so low?

We regularly come across event planners asking this question about how Dryfta has so many features yet it is priced so low! Also, due to the fact that the average pricing of other event platforms, with a lot less features than Dryfta, is much higher, some event planners even find it too good to be true!

First and foremost, our primary mission was and will always be to help event planners engage attendees and produce new knowledge. To make it easy for them to do just that, we have made our event platform affordable. You ask how pricing Dryfta event platform low makes it easier for event planners to focus on attendee engagement?

Well, by not investing a large amount of money on an event platform, they are able to shift their focus from saving money, to engaging attendees and producing new knowledge. That’s how.

If our platform is priced so low, then how do we stay profitable? Well, thanks to our loyal bunch of returning customers and a steady flow of new customers, we are quite profitable and financially healthy and are able to maintain an all-round team of developers and designers who keep churning out new features, and a team of support staff for round the clock support. We just do not make ‘huge’ profits by charging exorbitant prices. That’s not what we do.

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