The role of a conference session chair is often overlooked and to a degree, underestimated. And no, this is not about a chair in the literal sense. While we agree that seaters do play an important role in making the conference pleasant for attendees, a conference session chair means something different altogether. None of your attendees want whiplash-like symptoms from spending hours on an uncomfortable chair. But what they also don’t desire is a conference session chair that is as perplexed as they are.