Information about dual backup
To ensure safety and integrity of your data, against accidental or unauthorized access, disclosure, modification, or destruction and to maintain the confidentiality of any sensitive data, we employ dual backup technology across our servers. We maintain the primary backup on our own servers, and create another backup to be saved on a separate, standalone server. These backups are run and created on a daily basis at every 24-hour interval.
This also means we have to invest a substantial amount of our server resources in ensuring safety for your data, but that’s a small contribution towards winning our customers’ trust.
Infrastructure used to manage backups
We use our own server to create the primary backup copy. To maintain the second copy of the backup, we use Amazon’s Amazon Web Services (AWS) cloud infrastructure.
Take a backup of your data. Anytime.
You can take a backup of your data at any time. To take a backup from your event dashboard, navigate to Data Backup by clicking on Take a button under your profile menu on the top right. Once there, you shall see buttons for each data type. Click on one of the buttons and it will generate a downloadable copy of your data in CSV format.