One person can end up with two contact records for perfectly ordinary reasons. They may register with a second email address, return as a speaker after attending an earlier event, or have an assistant create an account for them. Soon, their tickets, submissions, meetings, and messages sit in different profiles.
Dryfta’s Event CRM helps administrators review and merge duplicate contacts into one primary record. This guide explains how the merge works, which record to keep, and what to check before you confirm it.














