Contacts, Attendees Management & Guest Checkin
After setting up registration forms with custom questions, admins notice some questions appear duplicated in user profiles and the Contacts dashboard. The registration form itse...
How can an event admin enable public display of personalized documents that are uploaded directly to participant profiles in Dryfta?
Why am I unable to assign the 'attendee' role to contacts when I can assign 'speaker' and 'moderator' roles successfully?
How can I restrict an admin user's access in Dryfta so that they can only use the check-in kiosk and session check-in features?
How can I see which attendees have checked in for the conference using Dryfta?
If I delete an admin who scanned someone into a session, do I lose the data on who was scanned in? Also, does the check-in data get deleted when the admin who scanned the person...
What is the best way to create an export for badges in Dryfta, considering attendees who made payments creating accounts and those who will pay onsite but are currently in the p...
When performing batch updates on contact data by downloading a sample import file in Dryfta, the downloaded file has incorrect headers and appears corrupted. Additionally, if I...
Why do users with the Administrator role also need the Admin Staff role to see certain things, and why does filtering by the Admin Staff role sometimes show users with the Admin...
How do I promote a contact to have admin rights in the Dryfta platform?
Can I assign a specific role, like 'reviewercompleted', to many contacts at once in Dryfta?
Why does the column selection dropdown remain blank when trying to import contacts to update user roles in Dryfta? How should I proceed with the import to update user roles?
A user has two separate Dryfta profiles due to different email registrations — one with their official email containing their abstract submission, and another with their updat...
Is there a way for event admins to export the URLs of headshot images for a specific group of attendees, such as virtual delegates, in Dryfta?
I created a segment for 'All Attendees in Person' by including/excluding ticket types to remove virtual tickets, but the segment only shows about a third of the total expected a...
A Dryfta admin changed a participant's email address in the 'people' section and then cannot find the participant's ticket order. What could have caused this issue and how can i...
How do I remove a 'Contact Role' such as 'attendee' or 'speaker' from an individual in Dryfta?
Our event attendees are receiving spam emails, likely because their details are publicly visible on our event website. How can we prevent this from happening again?
If I accidentally removed the Admin role from a user, how can I give it back without causing additional credit charges? Is it possible to shift the Admin role directly from one...