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Email Campaigns & Email Notifications

Email templates, campaigns, delivery, and notifications.

Why don't 'Reply-To' and 'Sender Name' changes appear in test emails?

When customizing email notifications in Dryfta, why do the 'Reply-To' and 'Sender Name' fields not reflect my changes in test emails, even after clearing cache or using incognit...

Setting Email Notification Triggers for Forms in Dryfta

Where can I set the form and field to trigger email notifications upon form submission in Dryfta?

Can I rename shortcodes used for personalizing emails in Dryfta?

Is it possible to rename shortcodes like {customfield_290} used for abstract custom fields or submission types in Dryfta? Also, what could cause a shortcode not to show up or wo...

How to verify if all acceptance and rejection email notifications were sent successfully in Dryfta

How can I check whether all acceptance and rejection email notifications have been successfully sent to authors in Dryfta? For instance, if I sent 273 acceptance emails and 1 re...

Effect of Unsubscribing from Emails Sent via Dryfta

When people unsubscribe using the unsubscribe link in an email sent from Dryfta, are they removed from all future emails including custom ones?

Why Do Some Email Clients Show a Broken Image in Dryfta Email Campaigns?

When I send an email campaign using Dryfta, the preview or some email clients show a broken image, which looks like a small logo or icon. What causes this, and can it be fixed?

How can event admins check which attendees received specific email notifications in Dryfta?

As an event admin using Dryfta, how can I verify who has received particular email notifications from my event engagement? For example, if an email was sent regarding abstract a...

Where to Find the List of Newsletter Subscribers in Dryfta

Where can I find a list of people who subscribed to the newsletter in Dryfta?

How to send custom emails to all attendees and contacts with pending orders in Dryfta

I need to send two custom emails: one to all attendees and another to all contacts with pending orders. How do I create these emails and connect them to the correct recipients u...

Understanding Recipient Selection and Segment Best Practices in Dryfta Email Campaigns

When scheduling an email campaign in Dryfta, what does selecting 'Attendees' as recipients include, and what are the best practices for setting up 'Segments'?

Why do test emails sent via Dryfta show a small image with an 'x' icon?

When sending test emails through Dryfta, an image with an 'x' appears at the bottom of the email. What is this image, and can it be removed?

How to Verify if Email Notifications Were Sent Successfully in Dryfta

Is there a way to check if email notifications went out correctly in Dryfta, specifically notifications sent when a submission status changes to Accepted, without having to ask...

What time zone is used when scheduling email campaigns in Dryfta?

When I schedule an email campaign in Dryfta, what time zone is the scheduled time based on? Is there a way to set or change the time zone for email campaigns?

Email Segment Creation for Rejected Submissions in Dryfta

Why doesn't the email segment for rejected submissions include all rejected submissions when I export it as CSV?

How to Select Recipients and Verify Sending of Acceptance Letters in Dryfta

When sending acceptance letters using Dryfta, how do I select who receives them? What does it mean if the 'Select Submission Type' dropdown has no options? How can I verify if a...