General Dryfta support questions.
Some admins report that when they preview the event website before it goes live and try to access 'My Submissions', the site says it is unavailable. Why does this happen, and ho...
After my event has concluded, how long will the Dryfta event site and account remain active for attendees and managers if we choose not to renew?
Is there a way to change my user role to admin to access all functionalities in Dryfta?
Is it possible to have more than one super admin for an event on Dryfta? If yes, what is the cost?
My custom domain used to redirect to our Dryfta event website, but now it no longer redirects properly. How can I fix the redirection so that my domain points correctly to the D...
How can an admin change the event name in Dryfta to a different title?
Why can't I assign admin access to a user even after saving the changes?
I used Dryfta for my event last year and have unused credits. What are the first steps to secure my event page for the upcoming year and utilize my credits effectively?
Is it possible to have multiple letter builders within a single Dryfta event for purposes such as visa letters and funding request letters?
A user is trying to reset their password but is not receiving the password reset email, even after checking the inbox and spam folders. What can be done to resolve this?
How long are posters available on the Dryfta platform, and do they include videos and audio narration?
For how long after an event does the Dryfta event website remain accessible for users and admins to download certificates or other content?