How to troubleshoot custom domain redirection issues with Dryfta event websites

My custom domain used to redirect to our Dryfta event website, but now it no longer redirects properly. How can I fix the redirection so that my domain points correctly to the Dryfta site?

If your custom domain no longer redirects to your Dryfta event website, the most common cause is that the domain DNS settings have changed or are no longer pointing to Dryfta's servers. Dryfta configures custom domains to point to a subdomain on Dryfta's platform (e.g., yoursite.dryfta.com). To resolve the issue, you should:

1. Verify with your domain registrar or DNS provider that the domain's DNS records (particularly the CNAME or A records) correctly point to the Dryfta-assigned URL or IP addresses.
2. Ensure that no recent changes have been made to your domain's DNS settings that would redirect away from Dryfta.
3. Contact your domain registrar or hosting provider for assistance if you notice that DNS settings do not point to Dryfta, or if your domain appears blocked or misconfigured.

Note: Dryfta does not control external custom domains; the redirect configuration resides with your domain registrar and DNS settings. Maintaining correct DNS pointing is essential to keep the domain redirect working properly.