Handling Declined Credit Card Payments in Dryfta

When a credit card payment is declined in Dryfta, should the order status be marked as 'PENDING' or 'CANCELLED'? Also, do pending orders receive tickets?

In Dryfta, when a credit card payment is declined, the order status remains 'PENDING'. These orders are not automatically cancelled to allow the purchaser the flexibility to complete payment later with a different payment method or card. 

Importantly, orders in 'PENDING' status do not receive tickets or the attendee role automatically. 

Additionally, Dryfta provides an option under 'Payment Setup' > 'Order Settings' to automatically remove pending orders that remain open for more than three days, which can be enabled if desired to manage pending orders proactively.