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How to prevent Dryfta from auto-deleting offline (bank transfer) or pending orders

Last updated Jul 22, 2026

Question

Why are my offline (bank transfer) and pending orders in Dryfta being auto-deleted, and how can I prevent this?

Answer

Dryfta can auto-delete pending orders if the option to do so is enabled in your Payment Setup settings. This is typically intended to remove orders that are incomplete after a certain period of time. 

If you want offline (bank transfer) orders or any pending orders to remain in the system until you manually confirm or cancel them, you need to disable the "auto-delete pending orders" option in the Payment Setup section of your Dryfta admin panel. 

This will prevent automatic deletion of such orders. 

Tags: orders, payment setup, offline payments, pending orders, invoice

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