Why is a question field not visible on a specific submission while it appears in the Excel export?
Last updated Jul 21, 2026
Question
In the Dryfta event management system, an admin noticed that an open-ended question field is missing from the online view of a particular submission, both in the backend and when logged in as the submitter, but the field's response is visible in the Excel export. Other submissions do not have this issue. Why does this happen?
Answer
This issue occurs because the visibility of the field is configured to show only for submissions with an 'Accepted' status. The system assumes that you have completed acceptance of submissions and are using the field to collect final updates from accepted submissions.
As a result, it does not display this field for submissions still pending a decision, which explains why it appears in the Excel export (which includes all data) but not in the submission's online view.
To make the field visible in the submission view, the submission's status must be updated to 'Accepted'.
Tags: submission status, field visibility, accepted submissions, excel export, abstract management