Understanding 'Pending' Payment Status with Declined Transactions and Retry Options

If a payment is marked as 'Pending' with a message indicating the transaction was declined, can the user retry the payment with a different credit card? Also, why does the payment status dropdown only include Pending, Confirmed, or Canceled, and not Declined?

When a payment shows as 'Pending' but has a decline message, it means the transaction was unsuccessful and remains marked as pending because the payment was not completed. Users can retry the payment with a different credit card by going to their profile (usually by hovering over their profile icon in the top right corner), selecting 'Tickets & Invoices', where all their orders are visible including pending ones. For pending orders, there will be a 'Make Payment' button allowing them to attempt payment again.

The payment status dropdown includes only 'Pending', 'Confirmed', and 'Canceled' because these represent the lifecycle stages of a payment attempt. 'Declined' is not a separate status selectable in the system; instead, it represents the outcome of a payment attempt indicating it was unsuccessful and the transaction remains pending until resolved or canceled. This design simplifies status management by focusing on actionable states rather than transaction outcomes.

If payments fail due to fraud detection flags or card declines, the system keeps the order as pending with a message explaining the failure and prompts users to try again. This workflow ensures users are notified of issues and can easily retry without creating new orders unnecessarily.