Knowledge base / Billing & Credits

Understanding and Managing Session Credits for the Session Converter Tool

Last updated Jul 18, 2026

Question

Why does the system sometimes show insufficient credits for using the Session Converter tool, and how can admins manage session credits effectively?

Answer

In Dryfta, session credits are allocated based on your contract and are used when adding sessions to events via tools like the Session Converter. 

When sessions are deleted from a past event, the credits used for those sessions are not automatically restored for future events. 

Tags: session credits, Session Converter, credit management, Dryfta support, event sessions

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