Stripe Payment Fails During Attendee Registration for a Conference Hosted in Europe
Last updated Jul 18, 2026
Question
Why am I seeing 'payment failed' messages when using Stripe during attendee registration, and how can I fix it?
Answer
If your organization is registered in Europe and you have a Stripe merchant account with Stripe Europe, it is important to use the "Stripe" option located under Alternative Payment Methods in Dryfta. This option supports 3D Secure authentication, which is mandatory for processing payments in Europe.
Using the standard Stripe option without 3D Secure support can cause payment failures during attendee registration. Ensure you configure your event to use the correct Stripe option to avoid payment issues.
Tags: stripe, payment-failed, attendee-registration, europe, 3d-secure, alternative-payment-methods