How to Enable Private Messaging via the Dryfta Web App

Why are users unable to access private messaging through the Dryfta web app, and how can this be resolved?

Users may be unable to access private messaging via the Dryfta web app if the 'group chat' setting is not enabled. 

To resolve this, Dryfta administrators need to enable the group chat setting in the event's admin panel. Once enabled, this will allow private messaging functionality to be accessible to users through the web app.