How to change an attendee's ticket type after order confirmation in Dryfta?
Last updated Jul 20, 2026
Question
Is there a way for an admin to change an attendee's ticket type after the order has been confirmed, without altering the payment amount?
Answer
Dryfta does not support directly editing a confirmed order to change ticket types. However, you can follow this workaround to associate attendees with a different ticket type without affecting payment status:
1. Create a clone of the original order by navigating to its detail view and using the "Create Copy" button. This duplicates the order.
2. Edit the cloned order to adjust ticket types — add the desired ticket type and remove others as needed.
3. Select an "Offline payment method" and complete the payment to bypass any additional charges since payment has already been made.
4. Set the order status of the new order to "Confirmed" to officially associate the new ticket type with the attendees.
5. Cancel the original order rather than deleting it to prevent duplicate records. Note that canceling does not automatically refund payment — refunds must be processed manually if needed.
This approach ensures attendees are correctly linked to the desired ticket type without modifying the original payment.
Tags: ticket type, order management, attendee management, payment, offline payment, order cancellation