Knowledge base / Sponsors & Exhibitors Management

Correctly associating administrator profiles with sponsor/exhibitor profiles in Dryfta

Last updated Jul 18, 2026

Question

Administrators are not showing up associated with the correct sponsor or exhibitor profiles, and roles like attendee or speaker are not selectable. How can this be fixed in Dryfta?

Answer

In Dryfta, simply having an 'Administrator' label does not automatically associate a user with a sponsor or exhibitor profile or enable roles like attendee or speaker. Each user must be explicitly assigned the attendee role to be correctly displayed under the associated sponsor or exhibitor as representatives. 

Additionally, a user's profile must be linked to the correct sponsor or exhibitor organization; otherwise, they will appear under a different organization's listing or not show up in the expected one. 

To fix this, ensure that each user has the attendee role assigned in their profile and that their organization association matches the intended sponsor or exhibitor profile. You can manage these settings from the user's profile in the administrator panel.

Tags: administrator-role, sponsor-profiles, exhibitor-profiles, user-roles, profile-association

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